How Can We Help?
Get the support you need, when you need it. Our team is here to help you succeed with ConnectS3 every step of the way.
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Multiple Ways to Get Help
Choose the support method that works best for you. We're committed to helping you succeed.
Get help via email with 48-hour response time
Chat with our support team in real-time
Browse our comprehensive guides and tutorials
For critical security issues or service outages affecting your business operations:
Frequently Asked Questions
Quick answers to the most common questions about ConnectS3.
Go to your dashboard, click 'Add Bucket', and follow the step-by-step guide to connect your S3 bucket securely.
Your subscription will expire and you'll lose access to ConnectS3 features. No penalties or fees - just pay when ready to continue.
Yes! Your data remains in your AWS account. You can export everything anytime - no vendor lock-in.
We use enterprise-grade encryption, SOC 2 compliance, and never access your file contents without permission.
Absolutely! Change plans anytime from your billing page. Changes are immediate and prorated.
Plans differ in storage limits, features, and support levels. Check our pricing page for detailed comparisons.
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Our support team is here to help you succeed with ConnectS3.
Email Support
General Support: himanshusodhaa@gmail.com
Sales Inquiries: himanshusodhaa@gmail.com
Security Issues: himanshusodhaa@gmail.com
Response Times
General Inquiries: 48 hours
Technical Issues: 24 hours
Security Issues: 4 hours
Critical Outages: 1 hour
When contacting support, please include: